Plumbing Service FAQ

The Aqua Science team knows Arizona plumbing inside and out because we’ve been serving the Phoenix area and beyond for years. Our professional plumbing services will keep your water systems running smoothly by addressing issues such as leaky faucets, burst pipes, and more. In this guide, we’ll answer some of the most frequently asked questions about plumbing services and how we can help you.

People often immediately think of toilets and sinks when considering their plumbing. However, our certified plumbers in Arizona handle much more. Our services include the installation, maintenance, and repair of pipes and fixtures that bring water to your home and carry waste away. Among our specialties are:

• Fixing leaky faucets and running toilets
• Unclogging drains in kitchens and bathrooms
• Installing water heaters
• Replacing or repairing sewer lines
• Installing water filtration and softening systems
• Detecting hidden leaks behind walls or under floors

You don’t need to call a pro for a loose screw on a toilet seat. However, there are times when DIY solutions won’t suffice. You should contact us for residential plumbing repair in Phoenix when:

• You Have No Water – There’s a major issue if the water stops flowing completely.
• Drains Won’t Clear – You may have a deep blockage if a plunger can’t clear standing water.
• You Smell Sewage – This is a health hazard and needs immediate attention.
• Water Pressure Drops – Low pressure can signal a leak or a blockage in your main line.
• You Hear Water Running – If no taps are on but you hear water, you might have a hidden leak.

Not every drip is an emergency, but some situations can’t wait until morning. A plumbing emergency is any situation that causes water damage to your home or poses a health risk. Call us to minimize damage if you notice:

• Burst Pipes – Busted pipes can flood a home in minutes.
• Sewer Backups – This can bring harmful bacteria into your living space.
• Gas Leaks – While often associated with utility companies, our plumbers can also handle gas lines. If you smell gas, leave the house immediately and call for help.
• Water Heater Failure – This is typically an emergency if it involves a significant leak.

In colder climates, freezing is the main culprit of burst pipes due to the immense pressure caused by water expanding. While freezing temperatures are rare in Arizona, they can still cause bursts during cold snaps if your pipes are not properly insulated. Other factors include:

• Corrosion – Older pipes made of galvanized steel can rust from the inside out.
• High Water Pressure – If the pressure is too high, it stresses pipes and joints.
• Tree Roots – Roots seek out water and can grow into underground pipes, causing them to crack.
• Clogs – Severe clogs can build up pressure behind the blockage, potentially causing a rupture.

If you live in Phoenix, your water likely has high levels of minerals like calcium and magnesium. While safe to drink, hard water is tough on your home. It causes scale buildup in your pipes and appliances, reducing their lifespan. Hard water also dries out your skin and hair and makes it harder for soap to lather, meaning your dishes and clothes won’t get as clean as they could.

Water softener installation experts are in high demand in Phoenix. A water softener removes minerals, leading to cleaner dishes, softer skin, longer-lasting appliances, and improved water flow.

Our team has the tools and expertise to clear stubborn clogs without damaging your pipes.

• Kitchen Sinks – These are typically clogged with grease, food scraps, and soap scum.
• Bathroom Sinks – Hair and toothpaste buildup are the usual suspects.
• Toilets – Excess paper, wipes, and foreign objects may clog toilets.
• Showers/Tubs – Hair and soap residue clog baths.
• Main Sewer Lines – Tree roots and major debris buildup can damage your main sewer lines.

A small drip might seem annoying yet harmless, but that’s not the case. First, you’re paying for water you aren’t using. A dripping faucet can waste thousands of gallons a year. Second, water causes damage. Even a small leak under a sink can rot your cabinets and encourage mold growth. Mold is a serious health issue and is expensive to remediate.

Leak detection and pipe repair should be done as soon as you notice a problem. Catching it early saves you money on utility bills and prevents costly structural repairs later.

Prevention is always cheaper than repair. Here are a few things you can do:

• Watch What You Flush – Only flush toilet paper and human waste. Avoid putting wipes or hygiene products in your toilets.
• Protect Drains – Use hair catchers in showers and avoid pouring grease down the kitchen sink.
• Check Your Pressure – High water pressure damages pipes. Consider a pressure regulator.
• Drain Your Water Heater – Once a year, drain the tank to remove sediment buildup.
• Inspect for Leaks – Regularly look under your sinks and around appliances for moisture.

Whether you need a new water softener, help with a leak, or a routine plumbing check-up, Aqua Science is the team to call. Contact our certified plumbers in Arizona to request a free quote.